Members expect you to know. Most of their health happens where you can't see it.
A concierge relationship is built on responsiveness and personal attention. But even with a small panel, what you know about a member between annual physicals depends on what they remember to tell you.
Data you never receive
Many members already wear an Apple Watch, Oura-style ring or glucose sensor. That data sits in their phone, not in front of their physician.
Visits spent catching up
Precious appointment time goes to reconstructing the last three months from memory, portal messages and a stack of outside labs.
Value members can't see
Much of what a concierge practice does between visits is invisible to the member. When renewal comes around, they remember the visits, not the vigilance.
A connected care layer for your membership.
Healthvox doesn't replace your EHR, your scheduling or your membership billing. It adds what happens between visits — and makes it visible to both the physician and the member.
Wearable insights against each member's baseline
Healthvox learns each member's normal over about two weeks and flags meaningful movement away from it: resting heart rate, HRV, sleep, blood pressure, glucose and more.
Learn moreAI pre-visit briefs
Before each appointment, one screen covers trends, new labs, journey progress and open items since the last visit, so the visit starts where the member is today.
Learn morePersonalized health journeys
Assign up to three journeys per member — lower blood pressure, reverse prediabetes, sleep better — each with a target. Members see them on their home screen, marked as set by their care team.
Learn moreAI-powered daily check-ins
Members answer one short check-in each morning. Readings a cuff, scale or glucose meter already sent are filled in automatically.
Learn moreBiological age and risk scores
A biological age from nine routine lab markers, plus cardiovascular, kidney and type 2 diabetes risk from the labs and vitals already on file — a natural centerpiece for an annual review.
Learn moreDirect access, documented
Secure messaging, video visits and appointment booking in one member app, with every conversation kept with the member's record.
Learn moreHow a concierge practice starts
- 01
Pick a small group of members
Start with members who already wear a device or have an active health goal. A first group of twenty is a real deployment.
- 02
Members connect in minutes
Members download the app and connect Apple Health or Health Connect. Lab PDFs they upload become tracked values.
- 03
Set journeys and baselines
Assign each member's journeys and targets. Healthvox builds their personal baseline over the first two weeks.
- 04
Care proactively
Your team sees who needs a call this week, ranked by risk of getting worse, and every visit opens with a brief.
Where Healthvox fits in a concierge practice
- A between-visit engagement and insight layer for members
- A member app with messaging, video, booking, journeys and an AI assistant
- AI clinical intelligence on wearable, lab and EHR data
- Connected to your EHR, or standalone if you run without one
- A replacement for your EHR
- Membership billing or practice-management software
- A substitute for clinical judgment — alerts and scores support your physicians, they do not diagnose
Frequently asked questions
How is Healthvox different from a concierge EHR?
Your EHR manages the visit — charting, orders and billing. Healthvox focuses on the time between visits: continuous wearable and lab data, personal baselines, health journeys and proactive outreach. It connects to your EHR rather than replacing it.
Do members need to buy specific devices?
No. Healthvox reads from Apple Health on iPhone and Health Connect on Android, so Apple Watch, Samsung Galaxy Watch, Pixel Watch, Fitbit, Garmin, Withings and Omron data arrives through the platform health store. FreeStyle Libre glucose data connects directly through LibreLinkUp.
Will this create more work for our physicians?
It is designed not to. Normal readings don't generate alerts; only abnormal readings and worsening trends reach your team, and you can mute alerts for an individual member. Pre-visit briefs and drafted SOAP notes save time inside the visit.
Does Healthvox replace our EHR?
No. Healthvox works alongside the chart system you already use. Ten EHR systems have a dedicated adapter (Epic, Cerner, OpenEMR, Athenahealth, eClinicalWorks, NextGen, Allscripts, Meditech, Practice Fusion and DrChrono), and a configurable adapter covers the rest. Vitals and notes are written back to the chart, so your staff keep working in the system they open every morning. Practices with no EHR can keep records in Healthvox and export them later.
How is Healthvox priced?
On the number of patients you actually enroll, not on seats or providers. Plans are month to month with no implementation fee, and every plan includes every feature. Start with a 30-day trial on a small group of members.
Try connected concierge care with twenty members.
Start with a small group, connect the wearables they already own, assign their health journeys and see what your physicians learn in thirty days. No implementation fee and no long-term commitment.
Doctors: sign up in the app and apply for provider access. Our team approves each account.